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Last of the rock stars?

June 1, 2007 by Scott Rosenberg

Jimmy Guterman’s post (also here) about the Gates/Jobs show at D is worth reading. I like his thinking out loud here:

They do have so much in common. When Gates said, “Neither of us have anything to complain about” and “We’re two of the luckiest guys on the planet,” and Jobs quoted The Beatles’ “Two Of Us” to express his affection for Gates, it didn’t seem like a put-on. Indeed, one can think of Gates and Jobs (as opposed to Gates and Allen, or Jobs and Wozniak) as the Lennon and McCartney of the PC era. They worked together for a long time and they fought for a long time, but the two of them experienced extremes that no one else in their business ever faced. For all their differences, they’re two of a kind, unlike anyone else anywhere.

Nicely put. But I think the Lennon/McCartney comparison goes too far, because, after all, these guys are and always have been primarily rivals, not collaborators, and they have done their best work apart, not together — which was not really the John-and-Paul story at all.

Perhaps — as someone else pointed out this week (can’t remember now where I read this!) — a Beatles/Stones comparison would be more apt? Elvis/Dylan? Clash/Sex Pistols?
[tags]bill gates, steve jobs, d5, dconference[/tags]

Filed Under: Business, Culture, Events, Technology

D Conference: highlights reel

June 1, 2007 by Scott Rosenberg

  • Walt Mossberg asked CBS CEO Les Moonves about Al Gore’s critique of television culture in his new book, The Assault on Reason. “Gore said that TV in general has basically destroyed American democracy. He says the Internet is the hope –”

    Moonves interrupted: “That’s because he created it.”

    Mossberg grimaced. There was not a single laugh in the room.

    It is one sign of hope for the world today that this dead old line — discredited eons ago — now evokes only contempt.

    Meanwhile, here is Moonves’s stirring defense of his medium against the complaint that TV caters to too much of our love for celebrity news at the expense of more pressing issues: “I think there are other things that may have hurt the fabric of democracy more than the media.”

  • Time Inc. boss Ann Moore said that this past year the company crossed the Rubicon: its magazines can now see how to make money online, and — no longer weighted down by the internal civil war with AOL — they’re rushing headlong into the new medium.

    According to Moore, Time’s editorial staff are beginning to have the exact experience I and my colleagues did back in 1995 when we moved from the newspaper world to the Web: the flood of reaction from readers is energizing in a way you can’t imagine until you experience it.

    “The really big breakthrough is, editorial drank the koolaid,” Moore said. “The people leading the charge are the writers. You used to hang around the mailroom waiting for letters to the editor, and when you realized you could write online and get thousands of responses from readers… Writers also like how they’re edited less heavily online, she added.

  • Jason Calacanis’s “human-powered search” startup, Mahalo, intends to take the opposite of the “long tail” approach: call it the “fat head” of search. (Or maybe not.) Mahalo is hiring editors to create human-filtered search results for the top 10,000 search terms — which, Calacanis said, account for 24% of all English language search. The idea is to defeat search spam and help people get the best results from the general queries that Google doesn’t always handle elegantly.

    It’s ambitious, and Calacanis says he has money to keep it up for five years. But isn’t it just Yahoo circa 1995 — or DMOZ? How will its results keep up with the dynamically changing Web? How will it scale? I wouldn’t write it off, but I wouldn’t bet on it, either.

  • Jeff Hawkins, co-creator of the original Palm, unveiled a new gadget called Foleo. It’s theoretically intended to be a companion to Treos and other smartphones: it’s a laptop-like device, two pounds, with a full-size keyboard and a nerly full-size screen. It syncs email wirelessly with the smartphone. It’s got no hard drive or optical drive, but it’s a full Linux-based system, with wireless, an Opera browser, and other basic applications. It’s instant-on and has all-day battery life. But its processor is too slow for good video playback.

    The D crowd was distinctly unimpressed. But for a journalist on the road, it looks like a great e-mail and note-taking machine. I don’t even have a smartphone, but for $500, I could see wanting one of these. And, hey, you even got a Trackpoint without springing a fortune for a Thinkpad.

  • Don’t miss five minutes of Steven Colbert cocking a snoot at the conference’s collection of moguls and plutocrats while ostensibly introducing his boss, Viacom CEO Philippe Dauman. Demanding true broadband, Colbert attempts to sip a chocolate cake through a fiber-optic cable.
  • [tags]d5, d conference, foleo, jeff hawkins, philippe dauman, stephen colbert, mahalo, jason calacanis, les moonves, ann moore, time inc., viacom, cbs[/tags]

    Filed Under: Business, Events, Media, Technology

    Steve Ballmer: Microsoft’s incompetent youth

    May 31, 2007 by Scott Rosenberg

    As most successful companies evolve and expand they develop some nostalgic sense of romance around their freewheeling early days. An exchange here at D with Microsoft CEO Steve Ballmer suggests that Microsoft is atypical in this regard. Perhaps one root of Microsoft’s paranoid corporate DNA — its collective sense that no matter how successful it is, the roof could cave in any minute — lies in an inferiority complex that goes back to its formative years.

    Here is what Ballmer said, responding to a question from Walt Mossberg about managing such a huge company today: “Don’t think the early days of Microsoft, when I joined, were so great. We didn’t have great agility.”

    Mossberg: “What, it was small but ossified?”

    Ballmer: “The people we had weren’t as good — they just weren’t pushing as much.”

    Mossberg: “Like Paul Allen?”

    Ballmer: “Paul was good. Bill was good. Four out of 30 were good — and believe me, the rest are gone.”
    [tags]steve ballmer, microsoft, d5, d conference[/tags]

    Filed Under: Business, Events, Technology

    Jobs, Gates, and the road behind

    May 30, 2007 by Scott Rosenberg

    The much-ballyhooed joint interview with Bill Gates and Steve Jobs here at the Wall Street Journal D conference not only failed to throw sparks — it was a veritable orgy of hugs and nostalgia for the revolution the men led in their now long-ago youth.

    Just this afternoon, Jobs had knocked Windows software: he’d explained why Windows users love iTunes’ jukebox software so much by declaring, “It’s like giving a glass of ice water to somebody in hell.”

    But in the warm evening glow Jobs dropped that familiar braggadoccio and joined in the spirit that interviewers Walt Mossberg and Kara Swisher set, of thoughtful reminiscence and mutual appraisal. On those terms, the event was a fascinating bout of PC-industry psychoanalysis.

    Many others live-blogged the event (Engadget, the D5 blog, Dan Farber, Paul Kedrosky, Eric Savitz and more), so instead let me offer some impressions based on the unusual opportunity to observe these two industry pioneers side by side.

    Gates has always tended to let his words wander into thickets of technical minutiae, but the trait only showed itself in deeper relief next to Jobs’ ability to cut quickly and cleanly to the heart of an anecdote. As Gates began to fumble through some digressive detail in telling the tale of how Microsoft’s floating-point BASIC ended up on the Apple II, Jobs watched impatiently, then finally broke in — “Let me tell the story!” — and provided the key bit of human color. For reasons nobody ever figured out, Jobs explained, Steve Wozniak had written, by hand, on paper, “a BASIC that’s like the best BASIC on the planet, it’s perfect in every way,” except it only did fixed-point math. So Apple bought Gates’s floating-point version for $31,000 — and got the Microsoft code on a cassette.

    Jobs is also faster with a joke than his old rival. When Swisher asked them to describe “the greatest misunderstanding about your relationship and about each other,” Jobs deadpanned, “We’ve kept our marriage secret for over a decade.” Gates froze for a painfully long silence before mumbling something about how “It’s been fun to work together” and “I kind of miss some of the people who aren’t around any more.”
    [Read more…]

    Filed Under: Business, Events, Technology

    McCain in techland

    May 29, 2007 by Scott Rosenberg

    I’m down at the Wall Street Journal D conference this week.

    Tuesday night, Sen. John McCain, following up on his appearance at Google 3 weeks ago, courted the tech industry’s money and talent here. Quizzed by conference hosts Walt Mossberg, Kara Swisher and members of the audience for nearly an hour, McCain didn’t always tell the crowd what it seemed to want to hear — particularly about the Iraq war. But after a subdued opening, McCain found his voice, and a measure of positive response, by promising an administration that would tap the nation’s best minds, JFK-style.

    In filling the federal bureaucracy’s leadership positions, like the Federal Communications Commission, McCain said, “Don’t pick the person who’s contributed the most or shown the most loyalty. Bring in experienced people that know the field and ask them to serve.”

    “I know who the smart people in America are,” he said. He could easily have added, They’re right here! He proceeded to drop names like Federal Express founder Fred Smith (who could whip the “screwed up” defense acquisition system into shape), Cisco CEO John Chambers and Microsoft CEO Steve Ballmer. The latter two men, as it happened, were in the room.

    “I’m curious,” Swisher interjected. “Steve Ballmer as secretary of state?” (In the tech industry, Ballmer is known for his pugnacity.)

    “Ambassador to China,” McCain quipped back.

    McCain seemed most relaxed in these “pick your dream cabinet” exchanges, and least at ease in attempting to square his ardent free-market principles with complex questions about Net neutrality and the failure of the U.S. broadband market to match the speeds and services available in other countries. At times the senator trotted out stump-rhetoric set pieces that felt oddly stiff in this relatively intimate venue. After sketching the dangerous scenario of a nuclear-armed Iran passing a bomb to terrorists, for instance, he realized he was sounding too gloomy for a successful presidential candidate, so he hastily added, “We’re the strongest nation in the world and the best nation in every way, and we will prevail again.”

    On Iraq, he restated the position he shares with President Bush: “setting a date for withdrawal is setting a date for surrender.” He recalled his record criticizing the conduct of the war, including his relatively early break with former defense secretary Donald Rumsfeld. But today, he said, “We are where we are. If we leave, there will be chaos in the region…and they will follow us home. Now, we have got a new general and a new strategy. It is working.”

    “You really believe that?” Mossberg looked dubiously at McCain. McCain started reeling off the names of experts who, he said, share his view that withdrawal would be a disaster: Scowcroft, Zinni, Kissinger. Mossberg pointed out Kissinger’s iffy record of managing the wind-down of the Vietnam war, and McCain started to work up a heated response about that era’s history — which he knows a bit about — but then thought better of it.

    The same issue came up again when Brian Dear, founder of Eventful, held up a copy of the 2000 reissue of the late David Halberstam’s The Best and the Brightest, and reminded the senator that he’d written a preface that urged leaders to read the book twice before entering any war. “Did you urge the Bush Administration to read this book? Doesn’t seem like they did.”

    “It’s a lot of pages,” Swisher pointed out.

    There’s more coverage of McCain over at AllThingsD, Mossberg and Swisher’s new blog site.
    [tags]d conference, john mccain[/tags]

    Filed Under: Events, Politics, Technology

    Interview: David Weinberger

    May 22, 2007 by Scott Rosenberg

    This seems to have been my “interview very smart people” month. A couple of weeks ago I was lucky enough to spend an hour talking with David Weinberger about his fascinating new book, Everything Is Miscellaneous. The full interview with Weinberger is now up at Salon.

    I highly recommend the book: it’s a sophisticated, deep discussion of one of the issues that the Chandler developers in Dreaming in Code were grappling with, as they tried to break personal digital information out of application-based “silos” to create the sort of “miscellaneous soup” that Weinberger celebrates.

    Everything is MiscellaneousIf I have any disagreement with Weinberger, it’s that I think he is so enthusiastic about the manifold opportunities digital organization presents — and so gifted at explaining them to us — that he is a little dismissive of the frictional drag created by practical implementation details. He makes a compelling theoretical case for “third order” systems that let us try out multiple organizational schemas. But in practice I think a lot of this stuff remains out of reach and will continue to do so for a long while. In my and I think many users’ experiences, the sheer difficulty of creating good software means that the digital realm remains far less responsive to our changing needs than is modeled in Everything is Miscellaneous. To paraphrase the great William Gibson line, the miscellaneous is here — it’s just not evenly distributed yet.

    Following the break, a relevant chunk of the interview which didn’t make the cut for Salon (pretty high geek quotient).
    [Read more…]

    Filed Under: Blogging, Books, Business, Culture, Software, Technology

    Interview: Howard Rheingold

    May 22, 2007 by Scott Rosenberg

    As an adviser to Jay Rosen’s newassignment.net I thought the best way to help the project, and learn in the process, would be to participate. So I signed up to interview Howard Rheingold for NewAssignment’s Assignment Zero, a crowdsourced inquiry into the nature of crowdsourcing.

    The full interview is now posted. I didn’t, in truth, do things a whole lot differently than I’d do them were I conducting the interview for Salon or any other more conventional outlet. What may be less conventional is what happens to this material from here on in. My interview was one of dozens that are now up at the Zero site. The material is going to be somehow shaped by Assignment Zero itself, and also I think for Wired, and it will be fascinating to see how Jay and his staff orchestrate everything. It’s not the pure anarchy of the blogosphere; it’s not the traditional writer/editor pipeline of the old-fashioned newsroom. It’s — something we might be discovering. Or at least learning about.

    It was a pleasure talking to Rheingold about the state of the participatory Web. I have always found him far less a starry-eyed idealist or utopian than he is sometimes painted. He’s been thinking about how technology and online social practices “coevolve” longer than virtually anyone else, and his perspective continues to be incisive and challenging. Here’s a choice passage:

    Crowdsourcing is a name for something that’s new. And the name is connected to the business world. So it’s going to have that connotation. I’m going to bet that “crowdsourcing” is what most people know it as five years from now. And “non-market-incented commons-based peer production” is going to be for professors. Good marketing is engineering memes that really work. You can’t argue with that.

    [tags]howard rheingold, technology, crowdsourcing, assignment zero, newassignment.net[/tags]

    Filed Under: Blogging, Media, People, Technology

    Real names

    May 18, 2007 by Scott Rosenberg

    This week one could read in the Wall Street Journal that the Chinese government has had second thoughts about a plan to require bloggers to use their real names:

    The Chinese government, which sees the online world as a conduit for slander, pornography and antigovernment views, believes the real-name system would force the Internet community to watch their words and actions. But the policy received sharp protests from the technology industry.

    Now, the Ministry of Information Industry, the agency responsible for the policy, has abandoned plans for a law requiring all Chinese blog service providers to ask their users for verifiable personal details before they can start blogging….

    Analysts say the Chinese government is quickly discovering that compliance by fiat doesn’t work, especially now that it also is increasingly aware of the need to balance politics with the business interests….

    The government decided to backtrack on the real-name system after industry players argued that it would be impossible to implement.

    Then one could read, in the Washington Post, a column by Tom Grubisch arguing that the big problem with online conversation is that we don’t require people to use their real names:

    These days we want “transparency” in all institutions, even private ones. There’s one massive exception — the Internet. It is, we are told, a giant town hall. Indeed, it has millions of people speaking out in millions of online forums. But most of them are wearing the equivalent of paper bags over their heads. We know them only by their Internet “handles” — gotalife, runningwithscissors, stoptheplanet and myriad other inventive names….

    If Web sites required posters to use their real names, while giving the shield of pseudonymity when it’s merited, spirited online debate would continue unimpeded. It might even be enhanced by attracting contributors who are turned off today by name calling and worse. Except for the hate-mongers, who wouldn’t want that?

    It’s tempting just to leave these two articles in pregnant juxtaposition. But I can’t resist adding a few pontificatory wrinkles.

    I got my first taste of online conversation on the Well, a paid service on whose private boards every user’s real name is a click or two away. I found that the availability of those names helped dampen the worst flames and enforce some accountability. So in that sense, I actually share Grubisch’s perspective.

    But that was 15 years ago. The open Internet and the cross-linked Web have evolved on a different model. When we started Salon’s Table Talk in 1995 we practically begged participants to use their real names. But unless we were willing to demand credit cards and hire customer-support people to phone users and so on, we couldn’t make them — and besides, we were trying to grow fast, and didn’t want to erect too high a barrier to newcomers.

    That’s pretty much what every online community — and every newspaper that opens up discussion boards — faces: Practically speaking, demanding that people use their real names online is nearly impossible today, and if you try, you risk strangling the participation you sought, for both editorial and business reasons. Hey, even the Chinese government can’t seem to figure out how to do it!

    Over the past decade, one further reason has arisen for many people’s reluctance to sign their postings: They understand that Google reassembles every breadcrumb that bears their name into a permanent dossier. And they’re reluctant to put all those opinions and bantering jokes into the clickstream for future employers or other busybodies. There’s a lot of talk about the Web 2.0 generation’s willingness to splay every embarrassing detail of their lives onto MySpace and Facebook without fear. But I don’t think our need for privacy is dead; I think it just slumbers until after graduation, and rudely awakens upon entry into the workforce.

    Real names are powerful; they add credibility. I’m still amazed at the number of blogs I land upon, following some link, that lack a prominent credit — not because they’re anonymous (if you click around you eventually find the bloggers’ names), but because the authors somehow haven’t thought their monikers matter. Using your name is a way of claiming words and authority. But there needs to be plenty of room on the Net for people who have reasons for preferring pseudonyms.

    What about Grubisch’s “hate-mongers”? We’ll just have to keep working on our moderation skills and refining our community-based filters. That’s a lot more promising than the real-name “fiat,” anyway.
    [tags]china, identity[/tags]

    Filed Under: Blogging, Business, Media, Technology

    Chevron’s big pile

    May 9, 2007 by Scott Rosenberg

    The current favored information-overload coping mechanism is exemplified by Gmail: Don’t bother sorting or deleting. Storage space is cheap. Life is too short to take out the info-trash. Just let everything accumulate in one big pile and use tags and search tools to get what you need.

    The “one big pile” method has the overwhelming appeal of liberating us from the role of digital janitor. (The principle lies at the heart of David Weinberger’s new book Everything is Miscellaneous — more on that soon, since I’m interviewing Weinberger for Salon.) But our opportunities to employ it remain limited. Gmail lets us treat our email as one big pile. Delicious lets us treat our bookmarks that way; Flickr, our photos.

    But the biggest piles of all can be found on our hard disks. And they remain nearly impossible to treat in “big pile” mode. Google Desktop gives us an inkling, but its uses are limited. WinFS was supposed to transform the Windows file system into a Web 2.0-compliant, metadata-rich delight, but it’s vaporware. ITunes relieves us of managing our music files, but that’s just one corner of the personal-data universe.

    And if it’s this bad for each of us as individuals, it’s way worse for big companies. Yesterday the Wall Street Journal featured a story by Pui-Wing Tam, titled “Cutting Files Down to Size,” about Chevron’s data-overload problem. The company’s store of office data is growing 60 percent a year; it’s got 1,250 terabytes today.

    The article paints an alarmingly rich picture of the company’s problem, but is not nearly so convincing about the solution. Chevron is trying to cut back on document overload by deploying Microsoft’s SharePoint, so that instead of multiplying email attachments, all the people who use a particular document can work off a single copy. That’s just fine, but it can’t begin to be enough. With stuff that’s tagged as lower-priority, Chevron will begin deleting after 90 days. Its new plan “will require a team of 250 staffers and nearly two years.”

    The Chevron exec in the article concludes by noting that “Half the battle will be changing people’s behavior.” Good luck. Asking people to do the clerical work of organizing their computer files is a losing battle. Better to try to deploy tools that help them do their work more easily — and maybe get the files organized as a side benefit along the way.
    [tags]chevron, information overload, information management, data management, wall street journal[/tags]

    Filed Under: Business, Software, Technology

    Microhoo… Yacrosoft?

    May 4, 2007 by Scott Rosenberg

    This time the noises about a Microsoft acquisition of Yahoo sound more serious. We’re also in one of the financial markets’ combination-mad moments — these merger frenzies often arrive at a market peak.

    Remember January 2000? We woke up one morning shortly after the millennium to discover that Time Warner was buying AOL. I wrote one of the few dissenting columns about this deal, arguing that both companies were acting out of fear, not vision. I got dragged onto CNN that afternoon — I think they had a hard time finding someone to trash the deal — and the hosts treated my skepticism with disdain. Who was this punk from an upstart Web site to be questioning the actions of titans like Gerald Levin and Steve Case?

    We know how that one played out. Acquisitions at this scale virtually never lead to useful combinations, strategic synergies, or anything else of use. They are financial engineering. What’s happening with this one is pretty simple: Microsoft and Yahoo have both found themselves at dead ends, but they both have formidable assets, and their leaderships are acting out of desperation. Microsoft can’t build a successful search engine, Yahoo can’t gain traction against Google, and each may think the other can solve its problems. In the event of a deal we will probably hear, as we did with Time Warner/AOL, that it’s a merger, not an acquisition, but don’t be fooled: Microsoft has the extra billions here.

    Prediction: If Microsoft acquires Yahoo, the companies’ stock will initially prosper and the media will cheer on a new round of the War on Google. But seven years from now Yahoo will be as much of a shell as AOL is today. The talent will flee, the user base will stagnate, and Yahoo’s ability to innovate will wither under the weight of Microsoft bureaucracy and the pressure to serve Microsoft’s software interests.
    [tags]microsoft, yahoo, mergers[/tags]

    Filed Under: Business, Media, Technology

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