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August 19, 2002 by Scott Rosenberg

This vacation thing is upsetting all my routines, and I haven’t been crawling around the Salon blogspace as regularly. Sorry — will catch up with all of you soon. I’ve actually been trying to do some offline reading, including the latest Wired, in which I find this prediction from Marc Andreessen: “All of the technology underneath the Internet is hitting critical mass, at the exact point when people expect nothing. That’s a prescription for the next boom. But I don’t know when.”

As a dyed-in-the-wool contrarian I’m inclined to agree. At the height of the boom, in 1999, no one wanted to hear a voice of moderation suggesting that markets could head south. And today, too many depressed stockholders are so deep in their funks they can’t imagine a scenario in which technology could grow again. It will. Maybe it’s time we simply demanded that every technology-company CEO tattoo on his or her forehead “THIS IS A CYCLICAL BUSINESS.” Always has been. Just remember to sell the next time someone tells you “The business cycle has been rendered obsolete!” And to keep in mind that whether the stocks are up or down, your computer on the Internet can still do extraordinary things undreamed of less than a decade ago.

Filed Under: Technology

Old CD-ROMs never die, they just become unreadable

August 19, 2002 by Scott Rosenberg

The basement cleanup continues, and I have now made my way back to the corner where I have stashed a pile of cartons full of unopened review copies of CD-ROMs.

Back in the day — which means almost a decade ago — my career as a technology & culture pundit centered on these shiny little discs that, some portion of the punditariat (most of the time not including me), thought would become a wonderful new publishing medium. Of course it didn’t turn out that way; for about two years every media company under the sun opened an electronic publishing division and scrambled to join the CD-ROM revolution. Aside from a couple of companies — Voyager was the most prominent — most CD-ROM publishing was hopelessly inept, involving the “repurposing” of old catalogs of content rather than creative use of the technology’s limited but real potential. Then everyone realized that the public was simply not buying CD-ROMs, and the bottom dropped out. Though there are some parallels to the later Internet boom, at least the Web achieved a significant presence in large numbers of people’s lives. CD-ROMs just sat on the shelves — or in basement boxes.

What’s depressing to realize today is that most of these old discs are not only not terribly interesting but, today, actually inaccessible. The software they depend on to run is no longer part of computer operating systems, or is configured in such a way that it simply won’t work with today’s systems. Some stuff still works — a lot of the simple Microsoft reference titles manage to pop open delightfully archaic Windows 3.1-style dialogue boxes. But some of my favorite titles — like Rodney Alan Greenblat’s Dazzeloids, which I reviewed in Salon’s very first issue and hoped to introduce my kids to — simply won’t play; the software gets hung up looking for an older version of Quicktime. I don’t know whether, if you buy a new copy from the successor company to Voyager that’s still selling it, that will work better. I kind of doubt it — “back catalog” software rarely gets updated to deal with changes in technology.

Filed Under: Personal, Technology

An e-mail program that works

August 16, 2002 by Scott Rosenberg

“All I want for Christmas is … an e-mail program that works,” revisited
Rafe Colburn notes how accustomed to the Microsoft monopoly we’ve become that people don’t expect more from the e-mail software that so many of us build our work lives around. Outlook has severe limitations. “The thing is, though, I don’t even see people clamoring for something better. That’s frustrating.” Some of us have been clamoring for years! My Eudora is much more stable under Windows 2000 and able to handle massive message loads that brought Win98 to its knees, so maybe the problem was with the OS and not the software. Still, Microsoft’s to blame either way. The main problem is that entire continents of end-user software get little attention, development or investment because Microsoft’s tanks moved in and leveled the market.

Filed Under: Technology

Where old computers go to die

August 15, 2002 by Scott Rosenberg

Today I did the kind of thing you only really have time to do on vacation — cleaned out the basement room and dragged two old monitors, one old CPU and an ancient scanner on down to the Computer Recycling Center in Santa Clara. It’s the third time I’ve had occasion to make this pilgrimage, and each time is eye-opening. I don’t spend a lot of time in the Valley, and traveling past those endless low-slung office parks with interchangeable names always leaves me in a kind of daze: The landscape is impenetrable. You just can’t tell from the outside whether any particular building harbors some amazing new technology on the verge of our lives — or just some dead-end venture-capital mistake.

While there are a lot more “space available” signs in the Valley today than two years ago, the pace of development remains intense. I drove down 237, which once was a quaint cut-over road through the South Bay wetlands and is now a mega-freeway racing past new malls and office complexes, and into the heart of Silicon Valley, past National Semiconductor and down a tiny side road, and there it was: in the back of a prefab warehouse, to the sound of a boombox blaring heavy metal, the folks at the CRC were heaping up mountains of old CPU boxes, stacks of monitors, dumpsters full of the Valley’s detritus. And I was hauling them my own little addition to the mounds.

So much money, energy and talent devoted to inventing, manufacturing and marketing the new stuff. And just one little ramshackle operation to deal with the discards.

Now would be a good time to re-read Jim Fisher’s definitive piece on “Poison PCs.”

Filed Under: Technology

Kicking Cisco

August 13, 2002 by Scott Rosenberg

I generally find New York Times op-ed economist Paul Krugman to be reliable and incisive in his dogged criticism of Bushonomics. But I think he missed the boat today in his comparison of Cisco with Enron. Cisco CEO John Chambers is participating in Bush’s wacky Waco shindig, and Krugman strains to suggest that, somehow, Cisco is like Enron. But the only complaint he musters — aside from noting Chambers’ overly handsome compensation, which puts him in the same boat as a gazillion other overpaid CEOs — is feeble: “The company’s specialty was using its own overvalued stock as currency — paying its employees with stock options, acquiring other companies by issuing more stock.” But as Krugman admits, that’s entirely legal; it’s also plain good business — when the market boosts your stock through the roof, it’s telling you to do something with that value.

Sure, Cisco’s stock, like that of the disgraced flagships of fraudulent accounting, was a darling of the bubble that is now way off its highs. But unlike Enron, Cisco is a company that makes stuff. Without its routers sitting in front of every industrial-strength Internet installation, you wouldn’t be able to read these words, or nearly any others online. Where Enron was engaged in building a phantom new-economy business in “energy trading,” and booking the sum total of transactions that it brokered as revenue (nice business if you can get it), Cisco builds and sells boxes full of electronics. I hold no brief for Chambers or his company, and if anyone can ever show evidence that they have engaged in anything Enronesque I will join the chorus of outrage. In the meantime, I’m glad their routers work well enough that most of us don’t even have to think about them.

Filed Under: Business, Technology

Weinberger, Motavalli, state of the Net

August 13, 2002 by Scott Rosenberg

It’s up, for your reading pleasure: My double review of Motavalli’s “Bamboozled at the Revolution” and Weinberger’s “Small Pieces Loosely Joined.” The piece also offers my snapshot of the state of the Net, 2002, which, in short, is as follows: Reports of its death are not only highly exaggerated but quite ridiculous.

Filed Under: Salon, Technology

When vaporware smells

August 8, 2002 by Scott Rosenberg

.Net continues to be Microsoft’s ball of confusion. News.com reviews the company’s marketing blunders — in particular, the way it rolled out two largely separate initiatives, one aimed at developers and one aimed at consumers, and gave them both the “.Net” moniker. Not since the days of Java and Javascript have people been this confused.

Filed Under: Technology

The Janis Ian solution

August 5, 2002 by Scott Rosenberg

Everyone’s linking to it, and with good reason — Janis Ian’s proposal for breaking out of the online music logjam: “All the record companies get together and build a single giant website, with everything in their catalogues that’s currently out of print available on it, and agree to experiment for one year.” Charge a reasonable fee per download. See what happens.

Of course, it’s hard to imagine the record companies collaborating like this. But if even two got together and started down this road it could snowball. Somehow antitrust objections would have to be overcome. Still, it’s a great dream. Maybe there are still some dreamers in the music industry.

Filed Under: Music, Technology

Opera’s handy

August 2, 2002 by Scott Rosenberg

John Robb asks for a tool that would put his most-visited sites into a Web ring and let him click from one to the next. Opera — my favorite browser, hands down — handles this nicely: You can tell it to open all the sites in a bookmark folder in a series of windows, then just click from one to the next.

Filed Under: Technology

Character assassination of SpamAssassin

August 2, 2002 by Scott Rosenberg

There are many unpleasant new developments in the world of the Internet to bemoan, but the growing prevalence of spam filters is not one of them. We installed one of the best, SpamAssassin, here at Salon internally earlier this year, and it is a godsend. More recently we installed it on the mail server at the Well so users of Well e-mail accounts could benefit from SpamAssassin’s capabilities.

So why is online-news pundit Steve Outing complaining about spam filters? Outing suggests that spam filters will somehow censor content on the Net because people will avoid using the controversial words that “trigger” the filters. He writes from the perspective of an e-mail newsletter publisher who’s worried that his product is being improperly blocked by the filters, and singles out SpamAssassin as the main offender.

The trouble is, he misunderstands the way SpamAssassin is installed by people who know what they’re doing. One of the great things about it is that it doesn’t automatically delete spam; the way we use it, it tags incoming e-mails as probable spam. The user can then use his e-mail client to filter these probable spams into a separate mailbox for review and deletion. This is, in fact, the way the Well uses it too (Outing misreports this).

A bad spam filter can indeed raise the danger of “false positives” — filtering out e-mail that you wanted to receive. But in truth, there’s little danger of Outing’s newsletter, or anyone else’s, being invisibly trashed by SpamAssassin. You can “whitelist” mail from any recipient you want — basically telling the filter, “Don’t tag this person’s mail as spam, no matter what.”

SpamAssassin isn’t perfect, but it’s a step up the evolutionary ladder. It regularly sifts out hundreds of spams a day from my inbox. And after the first day’s fine-tuning, it hasn’t delivered a single “false positive.” I’m sorry to see it unfairly maligned.

Filed Under: Technology

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