“All I want for Christmas is … an e-mail program that works,” revisited
Rafe Colburn notes how accustomed to the Microsoft monopoly we’ve become that people don’t expect more from the e-mail software that so many of us build our work lives around. Outlook has severe limitations. “The thing is, though, I don’t even see people clamoring for something better. That’s frustrating.” Some of us have been clamoring for years! My Eudora is much more stable under Windows 2000 and able to handle massive message loads that brought Win98 to its knees, so maybe the problem was with the OS and not the software. Still, Microsoft’s to blame either way. The main problem is that entire continents of end-user software get little attention, development or investment because Microsoft’s tanks moved in and leveled the market.
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