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Clearly not self-promotional enough

August 19, 2008 by Scott Rosenberg

On the recommendation of BoingBoing, I hied myself over to check out Polymeme, a new news-aggregator site that collects top stories based on clusters of links from expert blogs. (From what I can see it appears to be kin to Techmeme and Memeorandum.)

Polymeme looks interesting. The funny thing is, the first thing my eye landed on on the home page tonight was a headline that read: “Self-Promotion Becomes a Prerequisite for Online Journos.” Hmmm, that sounds similar to that post I wrote a few days ago about rustling up readers. Then I read the text under the headline and realized, wait a minute, this is that post I wrote a few days ago about rustling up readers. I made Polymeme before I even knew it existed. I’ve got this self-promotion stuff down!

Only, on second look, wait a sec: there’s no link to my blog, and no attribution of my words. How’d that happen? The link is actually to a post Dan Gillmor wrote at PBS. Dan quoted a paragraph from me; that graph is featured on Polymeme. (I imagine the Polymeme front page will change at some point soon, but here’s a permalink page with the same excerpt and more links.)

Well, the main thing is, the ideas in my prose are now out there. Glad to see my little contribution propagating. But I guess I could still use a little work on the self-promotion angle…

Filed Under: Blogging, Media, Personal

“Cone of Silence” contradictions

August 18, 2008 by Scott Rosenberg

During the Rick Warren/Saddleback event over the weekend — in which Obama and McCain were both asked exactly the same questions, and Obama went first — Warren, the questioner, told the audience repeatedly that McCain was “in a cone of silence” so he wouldn’t gain unfair advantage by hearing the questions in advance. It appears that McCain was in fact in his car being driven to the event, and who knows what he was listening to.

Now, this little Get Smart reference isn’t the world’s most earthshattering issue. McCain is getting “graded on a curve” (as Josh Marshall puts it) all the time anyway. But in the McCain campaign’s reaction you can get an indication of just how hypersensitive and defense it is to being criticized by the media: McCain’s people demanded an apology from NBC for even suggesting that there was anything to the “no cone of silence” story. They also insisted that it was a terrible thing to ask whether McCain might have done something wrong because he is, you know, a former POW.

So is there anything to the story? Ultimately it’s a tiny issue, but the way it is surfacing in the media certainly leaves readers scratching their heads. Take today’s New York Times: on the op-ed page,
Times columnist William Kristol writes “There’s no evidence that McCain had any such advantage.” (That’s on the Web edition of the article; my print paper this morning read: “There seems to be absolutely no basis for this charge.” I guess Kristol is now editing his text for the Web without making any note of the revision.)

Meanwhile, an article in the very same edition of the very same newspaper — one featured with a teaser on the paper’s front page — is headlined, “Despite Assurances, McCain Wasn’t in a ‘Cone of Silence.'”

Let’s see if or when the paper attempts to resolve this.

Filed Under: Media, Politics

Essential skill: The art of rustling up readers

August 15, 2008 by Scott Rosenberg

I saw this on Twitter today from Jay Rosen:

Publishing used to be the barrier. Now that publishing is easy, getting your stuff picked up, linked to is an essential skill.

Jay was responding to a question from Howard Rheingold, who asked:

Skills for digitally-savvy journalists: RSS, map mashups, widgets, Twitter (video goes without saying). What else?

I read Jay’s answer and had two thoughts. One, this is absolutely right. Two, it is an insight that most working journalists today — at least those who are working for some newspaper or broadcast outlet or magazine, as opposed to those who have already lighted out for the online territories — are occupationally blind to.

They cannot see this because, all their working lives, the business of gathering their audience has been handled for them. Whether you are a brilliant journalist or a total hack, you get accustomed to assuming that you have a lot of readers because you are gifted and wonderful and creative. Whereas, in truth, whether you are in fact gifted and wonderful and creative, or not (and you? you are — of course you are!), you have those readers because you work for some company that has supplied them for you.

In other words, most journalists confuse what they have inherited ex officio with what they have earned through their own talent and sweat. It’s comforting but fundamentally unrealistic. (See Clay Shirky’s book Here Comes Everybody for more on this.)

This privilege disintegrates out on the Web once you leave the protective umbrella and traffic supply of a media company. For instance, this little blog used to be associated with Salon.com. In its previous incarnation as part of the Salon Blogs program, it got a significant amount of traffic off Salon’s home page. That was great — but it didn’t have much to do with the quality of what I was producing. (I suppose if I had raved like a lunatic or begun to peddle miracle cures, David Talbot or Joan Walsh would eventually have spoken up.)

When I left Salon the blog became an independent entity. Of course its traffic declined. I could have poured my energy into posting round the clock and promoting the blog — maybe I should have! I’d certainly have had fun. But I’ve been writing books instead. That challenge, at this point in my life and career, feels like it’s pushing me harder and teaching me more. And it’s a living. So the blog is a side effort, and I’m content, for now at least, with its being a poky little personal blog that people who are interested in my work can follow.

So the blog goes along day by day with a few hundred page views (measured for real, conservatively) or maybe breaks a thousand or two on a good day, and I’m fine with that. But then every now and then somebody I don’t know decides to promote something I’ve written on some high-traffic Web crossroads — and suddenly, blam, the traffic goes through the roof. For instance, last week I posted my thoughts on Sarah Lacy’s book. My regulars read it (or not), and I moved on. A week later, some kind soul posted a link to this review over on Y Combinator’s Reddit-style “hacker news” feed, and, blam, thousands of people were reading it –or, you know, at least loading it in their browsers.

Thank you to whoever did that. Writers are always grateful for readers.

This is the way the Web works. If this (or any) blog were my primary focus, I’d be out there rustling up readers for it, because that’s what you have to do. I think a lot of journalists still see this as a grubby, low, self-promoting activity that is beneath them. Of course, it can be done in a grubby way (and often is) — but that’s true of everything. Writing headlines is, after all, another form of the art of rustling up readers. It can be done with style and flair; it can be done crudely and effectively; it can be done clumsily and stupidly. But it must be done. There is no alternative.

Watching how Salon’s home page drove traffic to all its stories through the years depending on the quality of the headlines we wrote taught me to respect this art. The business of publishing a book and figuring out how to get it noticed taught me even more not to look down on it. It is, as Jay said, an essential skill for any journalist who does not already have some guaranteed audience in the back pocket. Those guarantees are increasingly rare — for entry-level folks, they’re virtually non-existent. Relying on them might be even more painful than learning some new tricks.

Filed Under: Blogging, Media

Open Salon launches

August 10, 2008 by Scott Rosenberg

Not one but two big developments (coincidentally simultaneous) in projects that are intertwined with my life! The first, noted below, was Chandler 1.0. The second is the unveiling — for what is being labeled a public beta — of something called Open Salon.

While the news is not live on the Salon site yet, it’s already on Techmeme, so I’m going to go ahead and note it.

Open Salon is the present incarnation of a project I proposed a long time ago at Salon as we tried to figure out a future for the old Salon Blogs program, which had been built on Radio Userland, a program that had fallen by the wayside.

When Dreaming in Code was done I returned to Salon and started to work on it. A year and a half later, we had some neat prototypes, but we were still awfully far from launching, I got excited about a new book idea, and it was time for me to move on.

The Open Salon that opens its doors today — it’s been in private beta for a while — is an outgrowth of the work I did back then, but of course over the past year the project has evolved much further. I’ve been concentrating too assiduously on my book deadline to do more than cheer the present effort from afar, and I can take little credit for much of anything about Open Salon in its present form. It’s the work of Kerry Lauerman and his team — and, now that the participants are using it, it’s in the hands of Salon’s readers the people formerly known as Salon’s readers, to make of it something new and exciting.

The one thing I’ll claim is to say, proudly, that from day one at Salon I was the editor pushing the publication hardest toward opening out to the Web and experimenting with ways of using it to bridge the ancient divide between writer and reader. I’m delighted to see Salon taking this next step. Congratulations to everyone there who helped make it happen.

There’s a post by Matthew Ingram up already. Also one at CNet (“Salon launches blogger ‘tipping’ system”) that, I think, may put far too much emphasis on one small feature of the project — the “tip jar.” I have no inside information but it seems inevitable to me that Salon will want to experiment with the whole idea of reward mechanisms, and I would be really surprised if the “tip jar” was the only effort made in that direction.

UPDATE: Joan Walsh’s official announcement about Open Salon is now up.

Filed Under: Blogging, Media, Personal, Salon

ABC should reveal anthrax-Saddam connection sources

August 4, 2008 by Scott Rosenberg

In Salon, Glenn Greenwald spent the weekend doggedly pursuing a series of disturbing questions — old but terribly pertinent once more — about ABC News’ coverage of the anthrax attacks in Oct. 2001. Specifically, the network promoted reports that linked the anthrax letters to Saddam Hussein — reports that (a) we now know had zero basis in fact and (b) were based on confidential sourcing. The identity of those sources (whom we can today judge as manipulative liars) could tell us a lot about the deceptions that led us into Iraq and the many unanswered questions still swirling around the anthrax incidents.

ABC has essentially stonewalled on the whole matter. Jay Rosen, Dan Gillmor and Dan Kennedy have picked up on Greenwald’s work and pushed for answers.

The key thing about protecting anonymous sources is: it’s all about protecting whistleblowers from retribution. If you’re a reporter and you discover that your sources demanded anonymity because they were manipulating you or lying, you’re no longer under any obligation to protect them. (See Greenwald on all this here.) In fact, the public good probably demands that you expose them. Which is what Greenwald, and Rosen, and Gillmor, and what I hope will be a growing number of respected voices are all pushing for in the case of ABC and anthrax.

Filed Under: Media, Politics

Blogging and journalism: it’s a graph, not a line

August 1, 2008 by Scott Rosenberg

Romenesko is linking to this from Adam Lashinsky at Fortune:

I’ve been coming around to the opinion that bloggers are just journalists and that the oft-discussed distinctions aren’t meaningful. Let’s just say I’m in the minority. Old-school readers can’t stand these folks for their perceived lack of standards, and the new crowd (my panelists were no younger than I am) wants nothing to do with fuddy-duddy readers. I’m willing to make the same prediction about blogging that I made 10 years ago about “Internet” companies: In 10 years there won’t be an distinction. Blogging will be part of the multi-media spectrum.

So let’s repeat this once more.

Being a blogger does not make you a journalist any more than being a journalist makes you a blogger.

Journalists can (and more and more, they do) blog. People who have blogs are not typically writing journalism but have the opportunity — thanks to the technology — to perform acts of journalism and see them reach a wide public.

Lashinsky wants to erase the line between “journalist” to “blogger,” but it’s not a line, it’s a classic four-quadrant graph. There’s an X axis from “not blogging at all” to “blogging all the time,” and there’s a Y axis from, say, “writes the equivalent of a private diary” to “writes exclusively about public affairs.”

Calling blogging “part of the multimedia spectrum” speaks to the pro journalist’s perspective, for whom the blog is just one more form to explore. That’s a relatively minor aspect of blogging; the real excitement lies in the far wider reaches of the blogosphere that are filled with non-journalists who are beginning to figure out that journalism is no longer a closed guild.

I tried to explain this when I started my blog in July, 2002, and still think the explanation holds:

Bloggers can be journalists any time they practice journalism by actually trying to find out the truth about a story. A journalist can be a blogger by installing some blogging software and beginning to post. These words should be labels for activities, not badges of tribal fealty.

Filed Under: Blogging, Media

Tools for an informational self-audit

July 28, 2008 by Scott Rosenberg

“Pay attention to what you’re paying attention to.” I believe I first heard this exhortation from Howard Rheingold. Don’t know if he said it first or got it from some other wise person. It’s always struck me as good advice. And as I return from a week spent entirely offline I find myself wanting to take it — in a systematic way.

People go on diets where they watch what their bodies consume. Some of us keep budgets where we track the money we earn and spend. What about pursuing a similar approach to the information we feed our minds?

I’d like to do this: take some period of time — a day, a week? — and track exactly how I’m spending my media time. I’ve read about the concept of the media fast, but this is something different — more like keeping a food diary for one’s media intake.

Are there any tools out there for doing this? Examples of other people who’ve done it? I’ve googled “Media audit” but, alas, this phrase appears to have been monopolized by the advertising industry. Maybe Lifehacker has posted on this? Post me some pointers and I’ll follow up.

Filed Under: Media, Personal

Bloggers vs. journalists again: Getting it right the first time

July 27, 2008 by Scott Rosenberg

You go away for a week, you come back, and people are still arguing about blogging and journalism! Sheesh. This bit jumped out at me from my catchup reading, an exchange that took place on a panel at a conference hosted by Fortune:

Scoble said that the difference between bloggers and traditional media like Fortune magazine is that the audience participation helps keep his blog honest. “This is written by the audience. People participate in fact-checking,” he said.

Lashinsky, however, got the last laugh. “In the old school, we like to get it right the first time.”

This exchange could have taken place in any year since 2002. I imagine it will still be taking place five years from now. Here’s the problem: both positions are off in a fundamental way.

Scoble’s audience doesn’t write his blog; he does. Saying “this is written by the audience” is simply repepating a formulation of Web 2.0-style idealism that overstates the audience’s role. If it was “written by the audience,” then the audience would cease to be such — it would have become, in Dan Gillmor’s amusing coinage, the people formerly known as audience. (I haven’t seen a video or full transcript of the panel; context might shed some clarity here.) What Scoble means is what most bloggers understand: that their writing exists in a real-time dialogue with their readers, in a fashion that is simply impossible in print, and that does transform the writer’s experience.

Scoble is guilty of exaggeration; Lashinsky’s comment is the one that’s really off. It’s a glib line that I’m sure harvested a wave of guffaws. The thing is, everybody — old school or new — “likes” to get it right the first time. Doing so is hard work. I’m working like mad trying to get every little bit of chronology nailed down for my blogging book; this stuff matters when you’re composing non-fiction.

The problem with the “old school” defense is that, sadly, the old school — newspapers, magazines, broadcast — really screws up the details too regularly to make this argument a credible case. If you have personal deep knowledge of a story, you are bound to find an alarming volume of errors in most versions you encounter in the professional press: everything from misspelled names to basic factual goofs to broad misunderstandings of subject-area subtleties. Yes, there are rare reporters who you can count on to Get Stuff Right. Sadly, they are the exceptions.

Of course we all want “to get it right the first time.” If that’s not a given, then — blogger or ink-stained wretch — you’re in the wrong field. The question is, which approach, the old-fashioned newsroom or the two-way Web, yields the best results when you don’t get it right the first time? If you accept that we live in a fallen world and journalism is always going to be full of errors, one might well prefer the corrective feedback loop of the blogosphere, where you have the chance, thanks to the technology, both to hear from your readership that you’ve gotten something wrong and to correct the story immediately.

Amusingly, as I dig into the history of blogging, its coverage in the media has provided me with an alarming pile of gaffes and errors. Consider this one tiny but glaring example of many: When Justin Hall shut down his blog, posting a dramatic confessional video explaining his decision, the San Francisco Chronicle wrote about his decision. The front-page article was headlined, “Time to get a life — pioneer blogger Justin Hall bows out at 31.”

Unfortunately, if you read the article carefully, you learn, a few paragraphs in, that “Hall recently turned 30.” The newspaper had contradicted itself in its own front-page headline. The article text was correct; the hed was wrong. The paper never fixed the error.

UPDATE: Here’s more from Scoble on this.

Filed Under: Blogging, Media

Jay Rosen and the journalism tribe’s migration path

June 30, 2008 by Scott Rosenberg

At the Personal Democracy Forum last week, which I did not attend, Jay Rosen delivered a talk in which he described the turmoil in today’s newsrooms as a phenomenon of tribal migration from the old print world to the Web:

The professional news tribe is in the midst of a great survival drama. It has over the last few years begun to realize that it cannot live any more on the ground it settled so successfully as the industrial purveyors of one-to-many, consensus-is-ours news. The land that newsroom people have been living on — also called their business model — no long supports their best work. So they have come to a reluctant point of realization: that to continue on, to keep the professional press going, the news tribe will have to migrate across the digital divide and re-settle itself on terra nova, new ground. Or as we sometimes call it, a new platform….And like reluctant migrants everywhere, the people in the news tribe have to decide what to take with them, when to leave, where to land.

This astute piece reminded me of the creative but premature choice of imagery John Markoff used back in 1995 when he wrote about the launch of Salon as a harbinger of “tribes of journalists” departing newsrooms for the Web. Today, Rosen suggests, this diaspora is finally beginning in earnest.

I think that his analysis is accurate as far as it goes, and offers a useful metaphor, but that it lets the “tribe” off too easily, in two ways.

First, there is the not insignificant point that Brad DeLong brings up — that the tribe is not composed of blameless victims:

the press corps’s flaws are much deeper than that–it’s not just that it doesn’t understand the new ground to which it is migrating, it’s that it did a lousy job on its own ground as well.

There’s no question in my mind that the woes of the journalism profession today have been at least partially self-inflicted. At the very historical moment that the news pros faced relentless new scrutiny from a vast army of dedicated amateur watchdogs and expert critics, they offered up a relentless sequence of missteps and disasters. Some were failures of professionalism, from the Jayson Blair meltdown to the Dan Rather screwup. But the biggest — the absence of a stiff media challenge to the Bush administration’s Iraq war misinformation campaign — was a failure of civic responsibility. With that failure, the professionals forfeited their claim to special privilege or unique public role as challengers of official wrongdoing and ferreters of truth. The democracy still needs these roles filled, of course. But after the Iraq bungle, the professional journalists’ claim to own them exclusively became much harder to accept.

The other area in which Rosen’s piece lets journalism’s incumbents off a little easy is in its picture of the change in the business landscape as a sort of vast, impersonal inevitability. Like the Irish Potato Famine or the pogroms, the digital age is just there, a force of history that is uprooting the tribe for reasons beyond its control. But in fact the tribe bears some responsibility here — at least its elders and leaders do. Perhaps the average newsroom grunt was in the dark, but top editors have been in a position for at least two decades to see the disruption ahead. Any of them could have sat down with their corporate bosses during that time and said, “This business is doomed unless we take some of the 20-25 percent profit margin you are enjoying and reinvest it in a totally different direction that won’t pay off for a long time.”

Now, I’m not naive enough to think that such advice would have been taken. The public corporations that own most newspapers today (and the private ones, too, for that matter) like their short-term profits. But a newsroom leader ought at least to have been able to frame this choice for the owners. Did that happen anywhere? If so, it happened so quietly it made no difference.

The incumbents of the journalism field are no more likely to risk giving up their profits and their privileges of place than those in any other field. Sunday’s NY Times Business section has an essay by Randall Stross arguing that Microsoft ought to give up on the new Windows 7 and rewrite its operating system from scratch. This would be exciting and bold and could pay long-term dividends, but would entail massive short-term disruption and revenue loss. It is no more likely to happen than the Times deciding tomorrow to shut down its presses and move all its news delivery online.

Migration is certainly still an option for many individual journalists. For institutions, I think the ships may have already sailed.

Filed Under: Blogging, Media

Poniewozik on the “Beltway-Blog battle”

June 21, 2008 by Scott Rosenberg

The Beltway-Blog Battle (James Poniewozik, Time, this week):

Maybe we’ll also stop arbitrarily dividing “real” from “amateur” journalists and simply distinguish good reporting from bad, informed opinion from hot air, information from stenography. Maybe we’ll remember this election as the one when we stopped talking about “the old media” and “the new media” and, simply, met the press.

I posted on Blogology in July 2002:

Bloggers can be journalists any time they practice journalism by actually trying to find out the truth about a story. A journalist can be a blogger by installing some blogging software and beginning to post. These words should be labels for activities, not badges of tribal fealty.

Another good quote from Poniewozik:

“if 3 million people read Drudge and 65,000 read the New Republic, which is mainstream?”

And this one raises my eyebrow a bit:

Russert was one of the last giants of old-school journalism…It’s hard to imagine a future Russert with that kind of singular authority, as the power to set the news agenda moves from insiders to outsiders.

They said the same thing about Cronkite when he retired, of course.

Filed Under: Blogging, Media

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