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Google and YouTube — just add fizz?

October 9, 2006 by Scott Rosenberg

I don’t think the Google acquisition of YouTube is in itself an indication of dotcom-bubble-style thinking, as much of the mainstream coverage must inevitably suggest. YouTube is unprofitable — it hasn’t had much revenue to speak of at all till recently, from what I can tell. But it’s a great site and service and has a vast audience. It is, in short, much like Google was for the several years before Google stumbled on the brilliant revenue model that has propelled it to giddy peaks of valuation. Google wants to lead the Net video field; YouTube needs deep pockets to fund its bandwidth bills and build out the infrastructure to support its growth, and corporate help steering through the intellectual-property maze its business represents. It also needs a brain trust that has experience figuring out how to make money from a service with millions of users but no business model. That’s a good match.

$1.65 billion is a lot of money, but the tut-tutting chatterboxes are forgetting that, er, this isn’t cash changing hands, it’s stock. At Google’s current valuation this amount represents very roughly one percent of the company. One of the chief reasons companies like Google go public in the first place — aside from rewarding early investors and management — is so it can leverage market enthusiasm for these sorts of acquisitions. Google’s leaders know — or they ought to know — that its stock won’t stay over $400 forever. They’re doing the smart thing, playing their cards while their deck’s value is high.

No, neither Google nor YouTube is engaging in bubble-think — but watch for the onset of that condition in coming days and weeks, as the GoogTube deal gets turned into a valuation yardstick by hungry also-rans and competitors. “Let’s see, YouTube had X users and sold for $1.6 billion — therefore my company with 1/20th X users is worth at least $80 million!” That sort of talk is cheap. It was already beginning to turn up on the cover of Business Week, even before this deal. If and when people start investing on the basis of such logic, we’ll know that the awful era of TheGlobe.com has truly been reborn.
[tags]google, youtube, deals, bubble[/tags]

Filed Under: Business, Media, Technology

Larger meaning in H-P’s scandal

September 27, 2006 by Scott Rosenberg

In a column today aimed at defending corporate boardrooms from additional regulation in the wake of an outrageous scandal, The Wall Street Journal’s Holman Jenkins — who never met a business story he couldn’t twist to suit his own ideology — declares that “The H-P snafu is devoid of larger meaning.”

“Larger meaning” is always, ultimately, in the eye of the beholder. Was H-P’s spying on journalists and its own board members simply a matter of poor judgment, loose ethics and a betrayal of the “H-P Way” (the original Don’t Be Evil imperative)? Maybe. But It doesn’t take a private detective firm to see that there’s a likely connection between H-P’s shame and a broader trend in U.S. corridors of power. Information is power; information is increasingly unresponsive to command; leaders — from the board room to the White House — are fighting harder, and dirtier, to try to bring it back to heel.

As access to once-inside information becomes increasingly difficult to block, institutions have a simple choice: they can accept that board members are going to talk to the press (in H-P’s case, the leaker was saying positive things!), employees are going to blog, and news and information is going to flow no matter what, so they might as well embrace transparency; or they can resort to ever more desperate ploys (cf. also: Apple) to repair cracks in informational dams and hound people who are trying to build conversational routes around those barriers.

That’s a large enough meaning for me.
[tags]hewlett-packard, wall street journal[/tags]

Filed Under: Business, Media

Links: Games, open systems, premature Democratic obituary

August 28, 2006 by Scott Rosenberg

  • Greg Costikyan’s Manifesto Games is now live. It’s offering a catalogue of independently produced and distributed downloadable computer games, curated by smart people who clearly love playing them and writing about them and sharing their pleasure.
  • James Boyle writes in the Financial Times that human beings seem to be inherently biased against open systems: “We still do not intuitively grasp the kind of property that cannot be exhausted by overuse (think of a piece of software) and that can become more valuable to us the more it is used by others (think of a communications standard).”
  • Amusing to stumble on a bit of dated GOP triumphalism — “The Democratic Party is Toast,” Grover Norquist in the Washington Monthly, Sept. 04: “Without effective control of the government, the Democratic Party is like a fish out of water…” Only the fish seems to have survived — even evolved a bit — and in November, it’s increasingly looking like a lot of Republicans in Congress will be left gill-less and gasping.

[tags]gaming, open source, democratic party[/tags]

Filed Under: Business, Politics, Technology

Job titles for the new millennium

August 28, 2006 by Scott Rosenberg

Each wave of Web development brings with it a new crop of confounding job titles. Consider the Vertical Keyword Analyst, which appears to have something to do with picking keywords that will be valuable on Google in certain market segments that the media business refers to as “verticals.”

Is the vertical keyword analyst someone versed in the lore of vertical keywords but unfamilar with, or utterly bored by, horizontal keywords? Or are we talking about a keyword analyst who happens to work standing up? Can a vertical keyword analyst still live up to the job title after the fifth margarita? Or is this in fact a shrink who uses a novel variation on the old Rorschach technique, asking patients to fill in the DOWN rows of a crossword and then studying their revealing choices?

Filed Under: Business, Humor, Media

Kiko’s calendar auction and the old “incremental change” song

August 18, 2006 by Scott Rosenberg

Kiko is an Ajax-style Web-based calendar service. (It’s also the title of a fantastic album by Los Lobos.) Kiko’s developers, only a few months after unveiling it, have put it up for sale on Ebay for $50,000. So far, despite wide linkage, no takers.

Robert Scoble says this presages a Web 2.0 shakeout: “There are simply too many companies chasing too few users…. Getting the cool kids to try your technology isn’t the same thing as having a long-term business proposition.”

Could be. With Google’s new calendar gobbling up mindshare in an already crowded space (haven’t you heard that “Google is the New Microsoft“?), Kiko didn’t seem to have much chance.

The problem is that, unlike photo-sharing or video-staring or link-listing or news-rating, activities that have provided grist for successful Web 2.0 mills, calendaring doesn’t easily lend itself to large-scale social interaction and wisdom-of-crowds behavior. Calendars are either personal or apply to small, well-defined workgroups or personal circles. The piece of calendaring that’s most amenable to wide Web networking — the listing and sharing of information about public events — is already being pursued by several ambitious companies (Eventful, Zvents, etc.).

But even if calendars aren’t going to fuel the next Web 2.0 wunder-company, we still need them. The future for calendar software, as Scott Mace keeps reminding us, is more about interoperability than about snazzy Ajax features. Making sophisticated calendar-sharing work, and multi-authoring possible, and import-export painless — these are the things that will matter in this category (as the folks working on Chandler whose work I followed for Dreaming in Code understand so well).

Meanwhile, Justin Kan, a Kiko founder, lists his own set of lessons from the experience. They include the following: “Build incrementally. We tried to build the ultimate AJAX calendar all at once. It took a long time. We could have done it piece by piece. Nuff said.”

But it’s not nuff said, it’s never said ’nuff, it needs to be said over and over until you’re blue in the face and all your coworkers hate you and think you’re a monomaniac who has gotten this word “incremental” implanted in his neurons like some sort of development-process idee fixe. It is an important but counter-intuitive insight. It’s not how businesspeople want things to be. It’s not how developers are used to thinking. So if you actually understand that an incremental process for building an ambitious program or Web site is the best approach, you will have to be insufferable about it.

My friend Josh Kornbluth (who recently recounted some ancient tales from our collaboration 20 years ago on a low-rent radio drama show in the Boston area) once wrote a song titled “Incremental Change.” It was a cappella, it lasted all of 25 seconds and its entire lyric consisted of the following:

I think incremental change is a good thing
I think incremental change is a good thing
Incremental change: good thing!

Software development was almost certainly not on his mind at the time of writing. But the sentiment holds across a surprisingly broad range of fields.

POSTSCRIPT: Paul Graham, whose Y Combinator funded Kiko, says the company spent so little money the failure’s no big deal: “This is not an expensive, acrimonious flameout like used to happen during the Bubble. They tried hard; they made something good; they just happened to get hit by a stray bullet.”
[tags]web 2.0, calendars, software development[/tags]

Filed Under: Business, Dreaming in Code, Personal, Software, Technology

Business Week followup: Valuing assets

August 7, 2006 by Scott Rosenberg

Following up on Business Week’s bubble-logic cover story on Digg, Techdirt offers a good roundup, suggesting that the $60 million figure was the last-minute work of “higher-up” editors, and noting that it does not appear in the text of the print edition, only on the Web (suggesting a late edit).

That’s certainly possible. When I was Salon’s technology editor I had to do my share of reality-checking the direction that “higher-up” editors wanted to take when promoting my stories on the cover. If this is what happened at Business Week, though, it’s really no defense; it’s a sign of organizational dysfunction. Either the “not-so-higher-up” editor of the piece didn’t object to the misleading headline, in which case he is complicit, or he did object and was overruled by “higher-ups” who showed they don’t trust their own people. Neither scenario is to the publication’s credit.

Then there’s a half-hearted effort on the part of Business Week blogger Stephen Baker to defend the $60-million-out-of-a-hat headline itself. My mistaken idea, Baker writes, “shared by many, is that money is not ‘made’ until an asset is sold in one marketplace or another. But if you look at the rankings of everything from executive compensation to individual wealth, they’re based on valuations of diverse assets. Many are open to question and just as tenuous as the valuation of this New Jersey bubble-inflated split-level I’m typing in at this very moment.”

By that logic, then, Business Week is abandoning any attempt at mooring valuation to the reality of market exchange. Companies are worth whatever anyone says they’re worth so long as there is some fig-leaf of math involved. I can say that every visitor to my site is worth X, multiply X by my traffic, and — hooray! — I’ve “made” that amount of money. Why? Because I — excuse me, the phrase from the BW article is “people in the know” — said so. This is how the original Web bubble got blown up, and that’s why so many people who lived through it are appalled at Business Week’s gaffe.

Sober-minded businesspeople, analysts and journalists rely on more stringent standards of valuation. Baker and I might each own a “diverse” asset in our homes, but the bank will give us a loan based on that ownership, because there is a reasonable market for homes, even though it may greatly fluctuate. Stock options vary in actual value depending on the ups and downs of a stock price, and executives’ opportunity to exercise them is constrained in various ways, but they bear some relationship to an active equity market, so they’re not entirely vaporous. But an ownership stake in a small private company that’s had great success building Web traffic but little or no record of profitability doesn’t meet the “collateral” test; it’s certainly not something you can count on to buy a house or send kids to college (I don’t think Rose is worrying about that one yet).

Digg is a great site and a great service, and someday it may be worth a big pile of actual dollars, and many of those dollars may end up in Kevin Rose’s pocket. But until then he has simply not “made” millions of dollars. Until then, his share of the company is an asset, certainly, but not one anyone should hang a dollar figure on, and Business Week should never have tried, or taken a wild speculative guess and turned it into a sure-thing headline.

Now the magazine can either publish a correction, which I doubt it will ever do, or live with the diminished credibility it deserves. Ed Cone agrees: “BusinessWeek’s best bet is to say, ‘We goofed. We wrote an interesting article about an interesting subject, but we made a pretty bad mistake in the way we headlined the story.’ ” Let’s see if they really understand anything about “Web 2.0.”

UPDATE: At a different Business Week blog, Rob Hof takes a more nuanced stance: “Now, reasonable minds can disagree on the meaning of ‘made.’ …But unlike my colleague Steve Baker and some others on the magazine, I think the fact that a lot of intelligent people read ‘made’ to mean something different [from] what the magazine intended to convey is prima facie evidence that the cover language didn’t hit the mark… We hear the criticisms, even if not everyone here agrees with them. I also know that, contrary to the beliefs of some critics, the words on the cover are something that folks here take very seriously and debate vociferously.” Hof’s entry is a good example of how someone blogging from within an institution can tactfully criticize it without getting (figuratively) beheaded.
[tags]Digg, Web 2.0, bubble, businessweek[/tags]

Filed Under: Business, Media, Technology

Business Week on Digg: Smells like bubble spirit

August 4, 2006 by Scott Rosenberg

Kevin Rose on Business Week cover

Late last night I clicked on a link to the new Business Week cover story about Digg and its founder, Kevin Rose, and read the cover’s headline: “How this kid made $60 million in 18 months.” Gee, I thought, bleary-eyed, I guess I missed the story about how they sold the company. Good for them.

This morning I started reading the piece, and, after scanning quickly through it hunting for the graph about how Digg had sold out and to whom, realized that the $60 million figure was not the proceeds from a sale, and not even a valuation that a prospective buyer had offered, but an almost entirely fictional number.

Was it something that some irresponsible coverline writer had slapped on the piece, that the responsible writer was horrified to see? I don’t think so. The second paragraph of the article, referring to a recent redesign of the Digg site, reads: “At 29, Rose was on his way either to a cool $60 million or to total failure.”

The $60 million number is never explained in the piece; the only real numbers are contained in this sentence: “So far, Digg is breaking even on an estimated $3 million annually in revenues. Nonetheless, people in the know say Digg is easily worth $200 million.” Elsewhere the article says Rose owns 30 to 40 percent of the company. Hence, $60 million.

There is a word for this kind of business journalism, and it is: awful. The reader has no idea who these “people in the know” are; they could easily be people associated with the company who have an interest in inflating its worth.

There’s no question that Digg is a successful site that might be on its way to building a real business. It might be worth more than $200 million someday. I’m not slighting them in any way; I’ve been visiting the site almost since it started. But plastering imaginary dollar figures on its forehead is not the way to help Rose and his colleagues build a real business. “On paper” means just that. “People in the know” can say whatever they want, but your business, like your house, is only worth what someone is actually willing to pay for it.

The Business Week piece itself acknowledges this in places: “This time around, the entrepreneurs worry that, within a moment, the money — and their projects — could vanish… it’s still only paper wealth, which [Rose] and many others have learned can evaporate.”

Right. So why is Business Week insisting that Rose has made $60 million? If this callow 29-year-old understand that it’s “only paper,” why are the editors of one of our best-known business journals being so stupid about it?

Techdirt calls the article “the ultimate Web 2.0 hype piece,” but I think it’s not even that up to date; it’s the same old dotcom-bubble piece dragged from the attic and retrofitted for today’s Web. It is just as mindless about the nature and meaning of company valuations as the dumbest purchaser of TheGlobe.com IPO shares was.

POSTSCRIPT: Jason Fried of 37Signals comes at Business Week from the perspective of a successful entrepreneur who is also a member of the tech industry’s reality-based community.
[tags]digg, web2.0, bubble[/tags]

Filed Under: Business, Media, Technology

Quote of the day: Microsoft’s Long March

July 28, 2006 by Scott Rosenberg

From an interview with Steve Ballmer in this morning’s Journal:

You can’t replace Bill Gates, but I think the future of the company is brighter looking forward even than looking back. You never can go through the teenage years of being a company again in the sense of growing from nothing to something, but I think we can go from something very good to something great.

When did China get great? China didn’t get great under Mao Zedong. China got great under — in the recent years — probably got great under Deng Xiaoping.

And you thought Apple was the personal-computing revolutionary! If BillG was wearing the Mao jacket, then did that make Paul Allen Lin Biao? If Steve = Deng, does that make Ray Ozzie Hu Yaobang — and is he in danger of being purged?

What was Ballmer thinking?
[tags]Microsoft[/tags]

Filed Under: Business, Technology

Craigslist’s money left on the table?

June 28, 2006 by Scott Rosenberg

Brian Carney’s Wall Street Journal piece about Craigslist wants to know why Craigslist isn’t maximizing its revenue:

One industry analyst has estimated that Craigslist could generate 20 times that $25 million just by posting a couple of ads on each of its pages. If the estimate is to be believed, that’s half a billion dollars a year being left on the table… Google has turned unobtrusive text ads into a multibillion-dollar revenue stream. And posting a Google-type ad or two next to its search results wouldn’t cost Craigslist users one thin dime. So why not cash in?… If Craigslist does what its users ask of it, and Craigslist doesn’t need or seem to want all the ad revenue it declines to collect, maybe we, as end-users, should ask them to post some banner ads and give us the money instead.

Carney is either failing to see or deliberately ignoring a simple element in the equation here: The absence of ads is one of the key factors behind Craigslist’s phenomenal success. No barriers, no annoying popups, no distractions, none of the gaming and manipulation that Google text ads increasingly invite. Instead, simplicity and effectiveness — and trust.

Of course Craig Newmark and Jim Buckmaster could turn on the ads and rake in some cash, short-term, but they would undermine what they’ve built and compromise the principles that have served them so well to date. They’ve clung tightly to those principles, against the conventional wisdom, and doing so has served them too well to stop now.

Filed Under: Business, Media, Technology

The 1870s and today — another history lesson

June 2, 2006 by Scott Rosenberg

Here’s an example of a useful history lesson: Charles R. Morris’s op-ed in today’s New York Times points to the 1870s as a parallel for today’s economy, which shows a lot of strength by various yardsticks and yet has left so many Americans feeling glum.

  If one counts only the size of houses and cars, and the numbers of electronic gadgets stuffed into rec rooms, Americans are probably better off than ever before. But as the 1870’s suggest, economic well-being doesn’t come just from piling up toys. An economy has psychological or, if you will, spiritual, dimensions. A conviction of fairness, a feeling of not being totally on one’s own, a sense of reasonable stability and predictability are all essential components of good economic performance. When they were missing in the 1870’s, in the midst of a boom, the populace was brought to the brink of revolt.

(My bold-facing.)

Filed Under: Business, Politics

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