E-book Links for October 12-17: Kindle Singles, pricing insanity, eSuckers, iBookstore flopping?

  • E-Books: No Friends of Free Expression [Ted Striphas, The Late Age of Print] “I argue that however convenient a means Kindle may be for acquiring e-books and other types of digital content, the device nevertheless disposes reading to serve a host of inconvenient—indeed, illiberal—ends. Consequently, the technology underscores the growing importance of a new and fundamental right to counterbalance the illiberal tendencies that it embodies—a 'right to read,' which would complement the existing right to free expression."

How to turn a paper of record into a website of record

Last week Arthur Brisbane, the new public editor of the New York Times, posted an illuminating exchange between a reader of the paper and one of its top editors.

The reader asked: What’s with the way stories change all the time on the website? “How does the newspaper of record handle this? I read something, and now poof, it’s gone without a trace.”

Jim Roberts, the paper’s associate managing editor, responded: “We are constantly refining what we publish online.” He added that the paper often”uses the final printed version as the final archived version that stays on the Web.” But not always! There are “many exceptions.”

The headline over the column reads “Revising the Newspaper of Record.” But what the exchange reveals is that, right now, there is no record of the newspaper of record. The Times is revising its copy online all the time. No doubt the vast majority of these “refinements” are trivial or uncontroversial. But some of them are likely substantial. (Here was one right on the edge that was filed at MediaBugs.) If I understand Times policy correctly, when a change fixes an outright error, it is supposed to be marked with a correction notice. But there’s no record of these changes, so the Times could be cutting corners here and we’d never know.

When I raise this issue I sometimes hear back some variation on “What’s the big deal? Wire services change their copy all the time. Newspapers have always revised stories from edition to edition. How’s the Web different?”

I’ll tell you how: When newspapers change a story from the early to the late edition, the early edition is still out there for people to read and compare. When you change a Web page, the older version disappears, unless you take active steps to save it.

That, of course, is precisely what the Times — along with every other news outlet that’s committed to accountability — ought to do. Whenever a published story is changed, the paper should make the previous versions available to its readers. (I’ve outlined this idea here, written about it more here, and there’s now a WordPress plugin to demonstrate it in action.)

Let the world see the changes. This is all published, public material; there’s nothing to hide. With this one change to its publishing practices online, the Times can make good on the promise of the old “paper of record” moniker and become a website of record — while giving itself real freedom to keep improving the stories it has already posted.

Here are some potential objections, and my responses:

(1) What about actual errors that you’ve corrected? Unless they’re libelous and there’s some legal need to take them down, you can leave the errors visible behind a “revised version link” — while clearly marking them as errors that have been corrected. This is the most foolproof way of keeping your correction process transparent and trustworthy. When material is removed for legal reasons, a note can indicate that.

(2) Why provide so much excess material to readers? Aren’t we all drowning in too much information already? You can hide the previous versions behind links, the way Wikipedia (or our WordPress plugin) does. Most readers will ignore them — except every now and then when they notice that something’s changed and they want to see why. The Web has more than enough “space” for this data; it’s all just files on disk drives or data in databases.

(3) What you ask for makes sense, but it’s a ton of work to make that sort of change on a website as complex as a major newspaper’s! Right. Sure. I don’t expect this to happen tomorrow. But it’s worth beginning to plan now. I’m firmly convinced that this is an essential “best practice” for trustworthy news publishing online. It will happen, eventually. Why not get the ball rolling?

UPDATE: Mahendra Palsule pointed me to his account of a situation last month where the Wall Street Journal’s modifications to live stories made it look as if it might have scrubbed a controversial quote from a story (though it hadn’t done that at all). In comments there, Zach Seward of the Journal’s online team mentions that the paper is discussing the revisions-display idea. Maybe a little healthy competition will get this practice adopted!

The Web Parenthesis: Is the “open Web” closing?

Heard of the “Gutenberg parenthesis”? This is the intriguing proposition that the era of mass consumption of text ushered in by the printing press four centuries ago was a mere interlude between the previous era of predominantly oral culture and a new digital-oral era on whose threshold we may now sit.

That’s a fascinating debate in itself. For the moment I just want to borrow the “parenthesis” concept — the idea that an innovative development we are accustomed to viewing as a step up some progressive ladder may instead be simply a temporary break in some dominant norm.

What if the “open Web” were just this sort of parenthesis? What if the advent of a (near) universal publishing platform open to (nearly) all were not itself a transformative break with the past, but instead a brief transitional interlude between more closed informational regimes?

That’s the question I weighed last weekend at Open Web Foo Camp. I’d never been to one of O’Reilly’s Foo Camp events — informal “unconferences” at the publisher’s Sebastopol offices — but last weekend had the pleasure of hanging out with an extraordinary gang of smart people there. Here’s what I came away with.

For starters, of course everyone has a different take on the meaning of “openness.” Tantek Celik’s post lays out some of the principles embraced by ardent technologists in this field:

  • open formats for freely publishing what you write, photograph, video and otherwise create, author, or code (e.g. HTML, CSS, Javascript, JPEG, PNG, Ogg, WebM etc.).
  • domain name registrars and web hosting services that, like phone companies, don’t judge your content.
  • cheap internet access that doesn’t discriminate based on domains

But for many users, these principles are distant, complex, and hard to fathom. They might think of the iPhone as a substantially “open” device because hey, you can extend its functionality by buying new apps — that’s a lot more open than your Plain Old Cellphone, right? In the ’80s Microsoft’s DOS-Windows platform was labeled “open” because, unlike Apple’s products, anyone could manufacture hardware for it.

“Open,” then, isn’t a category; it’s a spectrum. The spectrum runs from effectively locked-down platforms and services (think: broadcast TV) to those that are substantially unencumbered by technical or legal constraint. There is probably no such thing as a totally open system. But it’s fairly easy to figure out whether one system is more or less open than another.

The trend-line of today’s successful digital platforms is moving noticeably towards the closed end of this spectrum. We see this at work at many different levels of the layered stack of services that give us the networks we enjoy today — for instance:

  • the App Store — iPhone apps, unlike Web sites and services, must pass through Apple’s approval process before being available to users.
  • Facebook / Twitter — These phenomenally successful social networks, though permeable in several important ways, exist as centralized operations run by private companies, which set the rules for what developers and users can do on them.
  • Comcast — the cable company that provides much of the U.S.’s Internet service just merged with NBC and faces all sorts of temptations to manipulate its delivery of the open Web to favor its own content and services.
  • Google — the big company most vocal about “open Web” principles has arguably compromised its commitment to net neutrality, and Open Web Foo attendees raised questions about new wrinkles in Google Search that may subtly favor large services like Yelp or Google-owned YouTube over independent sites.

The picture is hardly all-or-nothing, and openness regularly has its innings — for instance, with developments like Facebook’s new download-your-data feature. But once you load everything on the scales, it’s hard not to conclude that today we’re seeing the strongest challenge to the open Web ideal since the Web itself began taking off in 1994-5.

Then the Web seemed to represent a fundamental break from the media and technology regimes that preceded it — a mutant offspring of the academy and fringe culture that had inexplicably gone mass market and eclipsed the closed online services of its day. Now we must ask, was this openness an anomaly — a parenthesis?

My heart tells me “no,” but my brain says the answer will be yes — unless we get busy. Openness is resilient and powerful in itself, but it can’t survive without friends, without people who understand it explaining it to the public and lobbying for it inside companies and in front of regulators and governments.

For me, one of the heartening aspects of the Foo weekend was seeing a whole generation of young developers and entrepreneurs who grew up with a relatively open Web as a fact of life begin to grapple with this question themselves. And one of the questions hanging over the event, which Anil Dash framed, was how these people can hang on to their ideals once they move inside the biggest companies, as many of them have.

What’s at stake here is not just a lofty abstraction. It’s whether the next generation of innovators on the Web — in technology, in services, or in news and publishing, where my passion lies — will be free to raise their next mutant offspring. As Steven Johnson reminds us in his new book, when you close anything — your company, your service, your mind — you pay an “innovation tax.” You make it harder for ideas to bump together productively and become fertile.

Each of the institutions taking a hop toward the closed end of the openness spectrum today has inherited advantages from the relatively open online environment of the past 15 years. Let’s hope their successors over the next 15 can have the same head start.

E-book Links for October 7th through 10th

UPDATE: See Alan de Smet’s comment on the “Will technology kill book publishing?” piece: “. Traditional publishers will find themselves increasingly marginalized. To the extent that publishers continue to dominate, they will do so as highly streamlined companies that serve authors, not bookstores or even readers.”

Blogging, empowerment, and the “adjacent possible”

Learning to make things changes how we understand and consume those things.

When I started reporting the news as a teenager, I read the newspaper differently. When I learned to play guitar in my ’20s, I listened to songs differently. When I first played around with desktop video editing 15 years ago I began watching movies and TV differently.

It’s the same with writing: Learning how to write changes how we read — and how we think. This is from Maryanne Wolf’s excellent Proust and the Squid:

As the twentieth-century psychologist Lev Vygotsky said, the act of putting spoken words and unspoken thoughts into written words releases and, in the process, changes the thoughts themselves… In his brief life Vygotsky observed that the very process of writing one’s thoughts leads individuals to refine those thoughts and to discover new ways of thinking. In this sense the process of writing can actually reenact within a single person the dialectic that Socrates described to Phaedrus. In other words, the writer’s efforts to capture the ideas with ever more precise written words contain within them an inner dialogue, which each of us who has struggled to articulate our thoughts knows from the experience of watching our ideas change shape through the sheer effort of writing. Socrates could never have experienced this dialogic capacity of written language, because writing was still too young. Had he lived only one generation later, he might have held a more generous view.

What Vygotsky and Wolf observed about writing, we can extend and expand to writing in public. Writing for an audience is a special and important sub-case: it’s writing with feedback and consequences. Doing it yourself changes how you think about it and how you evaluate others’ efforts. The now-unfashionable word “empowerment” describes a part of that change: writing is a way of discovering one’s voice and feeling its strength. But writing in public involves discovering the boundaries and limits of that power, too. We learn all the different ways in which we are not the center of the universe. That kind of discovery has a way of helping us grow up fast.

So when I hear the still-commonplace dismissal of blogging as a trivial pastime or an amateurish hobby, I think, hold on a second. Writing — making texts — changes how we read and think. Every blogger (at least every blogger that wasn’t already a writer) is someone who has learned to read the world differently.

I’m preparing for some public talks later this month about Say Everything, which is why I’m revisiting this ground. It seems to me that, in our current bedazzlement with the transformative powers of social networking, we routinely underestimate the practical social importance of change at this individual level.

Clay Shirky, for instance, has focused, with great verve and insight, on how the Web enables us to form groups quickly and easily, and how that in turn is reshaping society. In his book Cognitive Surplus, Shirky identifies a spectrum of values stretching from personal to communal to public to civic. The spectrum, he writes, “describes the degree of value created for participants versus nonparticipants. With personal sharing, most or all of the value goes to the participants, while at the other end of the spectrum, attempts at civic sharing are specifically designed to generate real change in the society the participants are embedded in.”

This is a useful framework for discussion. What I think it neglects is the way the act of personal sharing changes individuals in ways that make the other sorts of sharing more imaginable to them. In other words, the spectrum is also a natural progression. The person who has struggled to turn a thought into a blog post, and then seen how that post has been reflected back by readers and other bloggers, is someone who can think more creatively about how sharing might work at other scales and in other contexts. A mind that has changed is more likely to imagine a world that can change.

In his great new book Where Good Ideas Come From: The Natural History of Innovation, Steven Johnson describes the concept of “the adjacent possible.” This passage is from a recent excerpt in the Wall Street Journal, in which Johnson considers the improbable yet imaginable “primordial innovation of life itself”:

The scientist Stuart Kauffman has a suggestive name for the set of all those first-order combinations: “the adjacent possible.” The phrase captures both the limits and the creative potential of change and innovation. In the case of prebiotic chemistry, the adjacent possible defines all those molecular reactions that were directly achievable in the primordial soup. Sunflowers and mosquitoes and brains exist outside that circle of possibility. The adjacent possible is a kind of shadow future, hovering on the edges of the present state of things, a map of all the ways in which the present can reinvent itself.

The strange and beautiful truth about the adjacent possible is that its boundaries grow as you explore them. Each new combination opens up the possibility of other new combinations. Think of it as a house that magically expands with each door you open. You begin in a room with four doors, each leading to a new room that you haven’t visited yet. Once you open one of those doors and stroll into that room, three new doors appear, each leading to a brand-new room that you couldn’t have reached from your original starting point. Keep opening new doors and eventually you’ll have built a palace.

One way to assess the impact of blogging is to say that the number of people who have had the experience of writing in public has skyrocketed over the course of the last decade. Let’s say that, pre-Internet, the universe of people with experience writing in public — journalists, authors, scholars — was, perhaps, 100,000 people. And let’s say that, of the hundreds of millions of blogs reported to date, maybe 10 million of them are sustained enough efforts for us to say that their authors have gained real experience writing in public. I’m pulling these numbers out of a hat, trying to err on the conservative side. We still get an expansion of a hundredfold.

Each of these people now has an entirely new set of “adjacent possibilities” to explore. What they make of those opportunities will shape the next couple of decades in important, and still unpredictable, ways.

E-book Links, October 5-6

As I mentioned, I’m beginning to explore the e-book universe. One thing I’m going to do is post links here as I find them. Hope that’s useful. I’ll be posting soon with a compilation of all the suggestions I received for sources and authorities in this field. Thanks for those!

  • Aggregating Deep Discount Readers of eBooks [Eric Hellman]: How libraries and individuals could pool resources to acquire rights to e-books: " If a hundred thousand people offered a dollar to Clay Shirky (and Penguin, his publisher) for Cognitive Surplus to be released as a creative commons licensed ebook, certainly at some point they would examine their prospects for future sales and figure out how to say yes."

Some software use notes

A miscellany today: Amazon’s Kindle for the Web, WordPress’s new Offsite Redirects feature, and a little complaint about iTunes.

  • Kindle for the Web
    Kindle for the Web lets you embed a chunk of a book onto a Web page. I thought it would be a fun thing to experiment with here and played with it a bit this morning but it turns out to look lousy in narrow column — it really needs a full-page width, which is hard on any page with a sidebar (i.e., gazillions of Web pages). So either I’m doing it wrong or it needs some tweaking.
  • WordPress Offsite Redirects
    One of the toughest choices you make as you step out onto the Web is where to put your writing. Lots of choices today, sure, from self-hosted to free or paid hosted services. But what happens if you need to move? People still need to find you, your stuff is embedded in the Web with tons of links, you’ve got some rank in Google… you don’t want to throw any of that away.

    This is called lock-in, and it’s how too many Web and software businesses hold onto customers — not, in other words, by real loyalty, but by inertia and inconvenience.

    So super kudos to the WordPress.com team for offering a new feature that lets you move away from WordPress.com and point your incoming traffic forward to your new home. It’s not a free service (don’t know how much it costs). But the most common scenario is for someone who started a free blog at WordPress.com who’s now planning to operate it as more of a business and needs the freedom and versatility of hosting their own site. That kind of user isn’t going to mind paying a small fee, whatever it is, to hold onto the links and traffic she’s already accumulated.

    As WordPress’s Matt Mullenweg said on his blog, quoting Dave Winer: “The easier you make it for people to go, the more likely they are to stay.” Indeed!

  • Irksome iTunes
    iTunes is now an almost-decade-old tool, one that supports an ever-wider array of Apple products, and that groans beneath the weight. What I don’t understand is why, in all this time, they haven’t fixed what I find to be the single most annoying problem with the interface, one that still trips me up nearly every day. It’s with how the search box works.

    Here’s the scenario:

    1. I type a search in the box at the upper right of the window — say, “Mountain Goats.”
    2. I realize I’m not finding what I’m after because the left-hand column selecter is not on my “music library” but on some playlist.
    3. I click “music library” at the top of the left column.
    4. The search term disappears from the box and so I HAVE TO TYPE IT AGAIN.

    This is a recurring irritation. Surely it’s possible to keep the search term loaded and apply it to the new choice in the left-hand column? I mean, I don’t know, maybe it’s not a really simple problem, maybe it’s even a big hairy problem. But Apple has now had how many years to fix it?

    Maybe there is some logical basis for viewing this as a feature and not a bug. If so, I certainly can’t see it!