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The case of the New York Times’ terror error

July 28, 2011 by Scott Rosenberg

[This article, which is a collaboration between me and Mark Follman, originally appeared on the Atlantic’s website. Since then it has been the subject of a MediaBugs error report filed by Frank Lindh. Yes, at MediaBugs, not only do we eat our own dogfood, we find it tasty!]

It is hard to describe the interview that took place on KQED’s Forum show on May 25, 2011, as anything other than a train wreck.

Osama bin Laden was dead, and Frank Lindh — father of John Walker Lindh, the “American Taliban” — had been invited on to discuss a New York Times op-ed piece he’d just published about his son’s 20-year prison sentence. The moment host Dave Iverson completed his introduction about the politically and emotionally charged case, Lindh cut in: “Can I add a really important correction to what you just said?”

Iverson had just described John Walker Lindh’s 2002 guilty plea as “one count of providing services to a terrorist organization.” That, Frank Lindh said, was simply wrong.

Yes, his son had pled guilty to providing services to the Taliban, in whose army he had enlisted. Doing so was a crime because the Taliban government was under U.S. economic sanctions for harboring Al Qaeda. But the Taliban was not (and has never been) classified by the U.S. government as a terrorist organization itself.

This distinction might seem picayune. But it cut to the heart of the disagreement between Americans who have viewed John Walker Lindh as a traitor and a terrorist and those, like his father, who believe he was a fervent Muslim who never intended to take up arms against his own country.

That morning, the clash over this one fact set host and guest on a collision course for the remainder of the 30-minute interview. The next day, KQED ran a half-hour Forum segment apologizing for the mess and picking over its own mistakes.

KQED’s on-air fiasco didn’t happen randomly or spontaneously. The collision was set in motion nine years before by 14 erroneous words in the New York Times.

This is the story of how that error was made, why it mattered, why it hasn’t been properly corrected to this day — and what lessons it offers about how newsroom traditions of verification and correction must evolve in the digital age.

[Read more…]

Filed Under: Media, Mediabugs, Politics

Recent work: NY Times’ 9-year-old terror error; local news ethics; Wikipedia

July 21, 2011 by Scott Rosenberg

Sometimes your labor on a bunch of projects comes to fruition all at once. Here are some links to recently published stuff:

Corrections in the Web Age: The Case of the New York Times’ Terror Error — How did a 2002 error in the New York Times wreck a KQED interview in 2011 about John Walker Lindh, the “American Taliban”? And what does the incident tell us about how newsroom traditions of verification and correction must evolve in the digital age? MediaBugs’ Mark Follman and I put together this case study and it’s all here in the Atlantic’s fantastic Tech section. If you’re wondering what the point of MediaBugs is or why I’ve spent so much of the past two years working on it, this is a good summary!

Rules of the Road: Navigating the New Ethics of Local Journalism: I spent a considerable amount of time last winter and spring interviewing a whole passel of editors and proprietors of local news sites as part of this project for JLab, trying to find the tough questions and dilemmas they face as old-fashioned journalism ethics collide with the new shapes local journalism is taking online. It was a blast doing the interviews and fun assembling the results with Andy Pergam, Jan Schaffer and everyone else at JLab. It’s all on the website but it’s also available in PDF and print.

Whose point of view?: In the American Prospect, I used Wikipedia’s article on Social Security as an example to explore how Wikipedia’s principle of “neutral point of view” can break down. Here’s an excerpt:

Wikipedia says virtually nothing about the system’s role as a safety net, its baseline protections against poverty for the elderly and the disabled, its part in shoring up the battered foundations of the American middle class, or its defined-benefit stability as a bulwark against the violent oscillations of market-based retirement piggy banks.

This is a problem—not just for Social Security’s advocates but for Wikipedia itself, which has an extensive corpus of customs and practices intended to root out individual bias.

Filed Under: Media, Mediabugs, Net Culture, Personal, Politics