## I can’t go to Blogher on July 30 because I’ll be away that week with my family — it’s the break week between two summer-camp sessions for the kids — but hey, it sounds great. The registration’s full but there’s a waiting list. The focus is on women bloggers and blogging; men, it seems, are welcome, too.
## Here’s a fun experiment in designing an interface that’s all rollovers, no clicks. Kinda limited, but makes you think. [Link via John Battelle]
## Kudos to Wired editor Chris Anderson for handling a messy little business — involving collection agencies pursuing auto-renewed subscribers — with transparency and grace. This sort of situation often provides executives with a chance to make excuses, point fingers or blame the customer. Chris just explained what happened, tells how he’s set out to fix it, and invites people to contact him with their problems. And instead of complaining about the S.F. Chronicle article that raised the issue, he thanks them. This is an example of how good customer service and smart PR-crisis handling (OK, it was a tiny crisis) can be one and the same thing.
## These examples of Nigerian Spam Poetry over at Making Light are hilarious. (They reminded me of one of my former colleague Doug Cruickshank’s funniest pieces for Salon, a literary analysis of the Nigerian spam — a rigorous form indeed.)
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