Washington Post gets the report-an-error-button religion


Beginning Monday, every new staff-written article on the Washington Post’s website came with a prominent link labeled “YOUR FEEDBACK: Corrections, suggestions?” One click takes the reader to a form for reporting errors or providing other feedback to the newsroom. This makes the Post the first major U.S. news outlet to heed the call that MediaBugs, […]

Correct, don’t delete, that erroneous tweet

Over the weekend many news organizations reported, erroneously, that Rep. Gabrielle Giffords was dead. These reports don’t seem to have originated on Twitter. But many spread there — and now they’re occasioning a round of head-scratching over how to handle retractions and corrections in this new communications format. This happens with every new phase of […]

The White House shakeup that wasn’t: A followup on a Wall Street Journal mediabug

The biennial midterm in American politics is almost always a time of turnover in presidential administrations. Appointees may be out of favor, or frustrated, or tired, or just eager to make some money; they leave. Elections that deliver a drubbing to the administration’s party, like our most recent one, make this sort of change even […]

Report an Error wins converts, draws critiques


Our Report an Error Alliance has won a couple of great endorsements. NPR ombudsman Alicia Shepard has recommended that NPR implement a Report an Error button. And at the NewsFoo conference last weekend in Phoenix, a by-invitation gathering of journalists and digital innovators, Tim O’Reilly told people that Report an Error was “the most important […]